Created with Sketch. Created with Sketch.

Welcome to our new website - Active accounts have been migrated to this new site. Because of the enhanced security of our new platform, registered customers will be required to reset their password the first time they login to the new system.

Shipping Policy & Returns

Shipping Info

The following rates apply to shipping in the United States only, including Hawaii and Alaska. Most orders are shipped same business day. Orders received on weekends will be shipped the following Monday morning. All orders are shipped via USPS. For international shipping, please contact us directly at info@draperydiy.com for shipping charges.

Shipping Rates (U.S.A.)

Order Total Shipping Charge *
Up to $24.99 $7.95 *
$25-49.99 $3.95 *
$50+ FREE SHIPPING

 

* Note: Due to their size, all rolls of piping cord include an additional $3.00 shipping surcharge per roll. All bags of polyester pillow stuffing include an additional $2.00 shipping surcharge. Veltex display loop shipments also include a $3.00 shipping surcharge.

When will my order ship?

Orders are shipped within one to two business days after they are placed.

Returns

Returns are accepted as follows:

Returns must be approved via email.  Please send return requests to returns@draperydiy.com. Approved returns will be issued a RMA number which must be referenced on all returns. Drapery DIY will refund full costs of goods and shipping on defective or improperly shipped merchandise. All other returns must be returned at the buyers expense and are subject to a 25% restocking fee. All cut yardage items are not returnable.